Case Studies
Deep dives into real projects — the situation, approach, and measurable outcomes.
Figma Community Plugin Marketplace
Designed the Figma Community plugin marketplace from zero — the discovery, installation, and management experience used by 4M+ designers. Shipped in 14 weeks from initial concept to GA.
Airbnb Host Dashboard Redesign
Airbnb's host dashboard hadn't been redesigned in 5 years. I led end-to-end design for a complete overhaul — streamlining host workflows, surfacing actionable insights, and establishing a new visual language that increased task completion by 34%.
Lightning Design System v2
Led the accessibility and responsive redesign of 40+ components in Salesforce's Lightning Design System, bringing the entire library to WCAG 2.1 AA compliance and reducing customer accessibility bug reports by 70%.
Healthcare Patient Portal
Designed a human-centered patient portal for a major US health system at IDEO, replacing a decade-old EHR interface. User satisfaction scores for appointment management jumped from 2.1 to 4.6 out of 5.